Banking Essentials
Welcome to our Banking Essentials section, designed to provide you with comprehensive answers to the most common questions about our banking services and operations. Explore the following topics:
- Account Features: Learn about the various features and benefits of our accounts, such as interest rates, fees, and account types available.
- Transactions: Understand how to conduct different types of transactions, including deposits, withdrawals, transfers, and bill payments.
- Security Measures: Discover the security protocols and measures we have in place to protect your accounts and personal information.
- Banking Procedures: Find explanations on how to open an account, update personal information, apply for loans, and other essential banking procedures.
You can visit one of our branches in person with the required identification documents.
Our bank branches are open Monday through Thursday 9am -5:15 pm, Friday 9am – 6:15pm, and Saturday by appointment. Please check our branch locations and hours on the website for exact timings.
If your credit card is lost or stolen, please contact our customer service immediately at 540.463.2222 to report it. We will assist you in blocking the card and issuing a replacement.
Applying for a loan is simple! You can start your application process online on our website, or you can visit a branch to speak with one of our loan officers who will guide you through the process.
To access your account online, you need to register for online banking on our website. Once registered, you can log in securely with your credentials to view your account balances, make transfers, and more.